Computer Technical Support Resume Sample

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Musetta Miya October 30, 2021 Resume

A challenge for many people is knowing how to create an effective resume. You can conduct an Internet search and find literally hundreds of online articles and resources that provide fairly standard methods of creating a resume; however, that can become overwhelming in time. In addition, few people are highly skilled as a writer, and poorly written sentences with numerous spelling and grammatical errors can create a poor impression. You have to keep in mind the fact that when you send out a resume it is taking your place and represents you as a person, without the guarantee of securing an interview – and that means your resume can make or break your job prospects before you ever get to speak to someone about it.

In writing about each of your previous jobs, discuss your results. Tell about what results were realized because of the work you performed. Be quantitative. Reviewers love to see numbers and results. Tell about how many desktops or users you supported, recount how many databases you administered, show a percentage of application or network uptime you maintained, provide a percent reduction of security incidents you achieved, etc. Get the idea? This is where you impress your reviewer.

Next step, create a bulleted list of accomplishments in each position using the C-A-R method. For each bullet, follow the C-A-R formula: indicate a Challenge you faced, followed by the Action you took, and identify the Results of those actions. You must ensure that the achievements you include are relevant and significant so that a reviewer won’t read it and say ”who cares.” This is so important. Those who write resumes for a living are very skilled at wording these achievements to sound very impressive and make them relevant.

You also want to provide a short listing of relevant technology training courses you have taken. Many candidates forget to list these items out. They can help further demonstrate your expertise and exposure to different technologies, especially for a less experienced candidate. I suggest putting Training last on your resume, just below Education. As an added bonus, listing these technology skill trainings helps add more key words to your resume and improve your results on resume screenings.

First, for each position listed on your resume, provide a short paragraph that describes your roles and responsibilities. This tip is designed to make sure you use keywords related to the position that the software may be searching for in your resume. If done correctly, it should allow your resume to earn a higher ranking in the system.

One of the current trends in job candidate evaluation is behavioral with the idea being that your past performance is the best indicator of your future performance. So, toot your horn a little and make your accomplishments known. Quantifying your experience is usually the most difficult part of preparing a resume for any person. So take some time, think it through, and detail the results you achieved in each of your positions relevant to the one for which you are applying.