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Customer Service Manager Resume Sample Template Client Satisfaction Cv Job Description

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Roxane Elyana January 30, 2021 Resume

One of the first misconceptions that people hold about the use of resumes is that they are never actually read, especially when there are online application forms to be filled out. While this cannot be proven either way, I do know from my own experience as a professional writer that most recruiters do look at the resumes received because it provides a general overview of the candidate’s attention to, or lack thereof, details such as the style and type of writing.

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Professional certifications from major vendors and professional associations typically carry the most weight and are well worth the investment of time and cost. They are definitely good things to have and can often give you an edge over other similar candidates being considered. In the computer programming area, certifications from Microsoft, Oracle, SAP, and the like are definitely in demand. Highly sought after certifications from professional associations include A+, Network+, and Security + from Computing Technology Industry Association (CompTIA); Certified Information Systems Security Professional (CISSP) from International Information Systems Security Certification Consortium (ISC)²; and Project Management Professional (PMP) from Project Management Institute.

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Avoid Flowery Language That Diminishes Your Achievements – You could have a comedy show with some of the statements people make on their resumes. You don’t want your resume to stand out for the wrong reasons. Avoid creative writing. Avoid big words and uncommon vocabulary. Avoid over the top statements that make you sound like you saved the universe. They immediately call your credibility immediately into question. Resume writer Don Goodman shares one of his favorite claims as ”Rocketed performance to stellar heights.” Says Goodman, ”People don’t speak like that; I have never heard an executive tell the HR person that they needed someone who could rocket performance to stellar heights. Remember, people hire people they like, so don’t make your resume read like an amateur poet wrote it.”

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Do not put an Objective section on your resume. Why would you? What value does it add? Space on your resume is limited and is better used to provide a one paragraph (2-3 sentences) summary of your qualifications for the specific position. This summary should include years of experience, types of experience, and highlight the most important technologies related to the position. This section is used to make the resume reviewer’s screening process easier and improve your chances of passing the initial screening. Use it wisely and tailor it for each position.

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Keep it Relevant – In second grade, I played the role of a singing tree in my school play. As important an event as that was to me in my life, it is completely irrelevant to our discussion here about resume writing tips. You should follow the same advice on your resume. If it is not relevant or you can’t reword it so that it is relevant to the job or employer, leave it off. Focus your resume on the items that qualify you for the position you are seeking. In other words, get rid of the fluff. For example, I once received a resume from a programmer, however the only thing I remember from it was that they attended clown college and competed in national juggling competitions. Yes, that was interesting, but it completely trumped their qualifications for the programming position which I don’t even remember. Basically, limit items on your resume to those relevant to the position for which you are applying. Do not include irrelevant items to that position on the resume. If you haven’t figured this out yet, this means you will have multiple, fine-tuned versions of your resume for each type of position for which you apply.

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A Simple Resume Format and Resume Template Work Best – A lot of the initial resume review process may be done using software tools as discussed above. This software typically scans a resume for specific sections of information, such as profile or summary, work experience, education, training, etc. If the software can’t identify where information is in your resume, it is likely that the information you worked so hard to put in your resume will just be skipped over. Rarely will you get a second chance from an in-person reviewer. So keep your resume format simple to avoid having any issues with software tools used by potential employers.

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