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Unforgettable Automotive Customer Service Advisor Resume Examples To Stand Out

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Roxane Elyana January 30, 2021 Resume

A challenge for many people is knowing how to create an effective resume. You can conduct an Internet search and find literally hundreds of online articles and resources that provide fairly standard methods of creating a resume; however, that can become overwhelming in time. In addition, few people are highly skilled as a writer, and poorly written sentences with numerous spelling and grammatical errors can create a poor impression. You have to keep in mind the fact that when you send out a resume it is taking your place and represents you as a person, without the guarantee of securing an interview – and that means your resume can make or break your job prospects before you ever get to speak to someone about it.

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Finding a reliable resume writer is the next challenge for anyone who decides it is time to make the investment. A good resume writer needs to have a history of writing and editing experience, along with knowledge of recruiting and hiring practices. What credentials determine an effective resume writer? There are resume writing certifications available and that certainly demonstrates commitment to the job. My background is different than that as I have advanced education and experience as an educator, writer, and author. The most important element is that anyone who works in this type of industry needs to have some evidence of writing experience.

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Show a Skills Summary – Any IT type of resume needs to focus on specific technology experience. Why? Because recruiters, employers, resume reviewers, and application tracking systems all search resumes for keywords relevant to specific job postings. As you a programmer, I am sure you can imagine an algorithm designed to score your resume against the job posting based on similarity with keywords/skills in the posting. The reason you need a skills summary on your resume is to ensure you get all of those technologies and key words listed so you can score higher on these reviews.

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As I mentioned earlier, do not assume that a resume reviewer will be familiar with various terms and concepts that could substitute for the ones in the position announcement. That may or may not be true. Best advice is to use the potential employer’s terminology from the job posting since that is most likely what reviewers will be looking for. Again, do not assume that the initial reviewers are familiar with the technology involved with the position. They may not be. Be very clear that you meet all of their requirements by ensuring that your technical skills summary, experience summary, and experience details all generously use the correct keywords for the position you are seeking.

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Finally, make sure each job history write-up in your experience history (your job summaries) includes these details as well. When I get into a detailed resume review, one of the first things I do is map the summary to the details. I try to determine where and when you had the required experience for the computer programmer job. If I can’t find it called out in the details, I will assume you don’t have that experience, regardless of what your summary says. It is very important that you to pay attention to these details because, as a reviewer, I most certainly do. The job summaries are the key to getting past the initial resume screening. Take time to make sure the details line up with what you said in your experience summary and technical skills list.

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Let me share with you a tip related to your technical skills summary based on my review of resumes over the years. After I check the list of skills, my next step is to look further in the resume to identify the specific jobs where that skill was used and determine how much experience a candidate has with the skill. The point is that listing the skill is simply not enough. Truthfully, I’ve found that most candidates never mention the technical skill anywhere else other than in the skill listing. In these cases, I will assume they really don’t have experience with that skill and are just listing it to catch my eye. Therefore, follow through and ensure that the skills you list are also spelled out in your job experience write-ups. Never assume that a resume reviewer will know that you did x, y, or z. More often than not, they do not make those assumptions or they could even be non-technical staff who are just following a checklist to screen the resumes. So, remember, that if an employer lists a technical skill on the IT job posting or ad, make sure it is on your resume in both your technical skills list and experience write-up.

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