Customer Service Specialist Resume Sample

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Nanine Fanta December 8, 2020 Resume

I am often asked for resume samples and that is another way I am able to distinguish my resume writing service from others as every resume written is custom made, instead of templates being used. What I can do is to describe my approach to resume writing and provide an overview of the process and format of the new resume. I have also taken another step and had my business certified by the Better Business Bureau as it confirms when the business was founded and provides an overall rating. This does not provide a guarantee of the quality of services provided; however, it does offer some measure of assurance when someone is interested in contracting with me to write their resume.

Another distinguishing feature is the fee that a resume writer charges. I know of many writers who charge exorbitant fees and then guarantee their resumes will produce jobs or job calls. I do not believe that anyone can guarantee results solely based upon the resume; however, what a resume can do is present the best a candidate has to offer and help generate interest. My clients have told me that after receiving a resume I’ve written they started receiving more job calls. It was then up to them to speak well and encourage the potential employer to consider them further. I have also found that another benefit from having a resume professionally written is that it provides a boost of confidence as the person sees themselves in a better light, as they are reminded of the skills and qualities they possess.

My approach to resume writing involves the use of a skill set based approach and that means when a recruiter or hiring manager opens the resume they first read skill sets that have been acquired throughout the candidate’s career. More importantly, the skill sets listed are directly related to the job or career the candidate is interested in. This can change the entire perspective of the candidate when viewed by a potential employer as now they are viewed beyond the current job they hold. This is an especially helpful approach for anyone who is interested in changing jobs or careers.

Avoid Flowery Language That Diminishes Your Achievements – You could have a comedy show with some of the statements people make on their resumes. You don’t want your resume to stand out for the wrong reasons. Avoid creative writing. Avoid big words and uncommon vocabulary. Avoid over the top statements that make you sound like you saved the universe. They immediately call your credibility immediately into question. Resume writer Don Goodman shares one of his favorite claims as ”Rocketed performance to stellar heights.” Says Goodman, ”People don’t speak like that; I have never heard an executive tell the HR person that they needed someone who could rocket performance to stellar heights. Remember, people hire people they like, so don’t make your resume read like an amateur poet wrote it.”

You must make it easy for a resume reviewer to find your experience with specific skills on your resume. To do this, always include a Technical Skills section. You can take several approaches for your technical skills summary. The most common is to show a bulleted list, a short table, or even a short paragraph listing your technology skill set. Some list skills on their resume organized by technical area, such as database, programming languages, networking tools, etc. Keep the list of skills brief and high level as an overview of your skills. You don’t typically need to specify versions in the skill listing. Remember, the primary purpose of the technical skills list is to make your skills easy to find. You give the resume reviewer a way to quickly see an overview of skills listed on your computer programmer resume, such as programming languages, databases, testing tools, etc.

List any Professional Certifications – Different employers place different emphasis on professional certifications. Many employers find these certifications very important, often even requiring them for certain positions. But there are also other employers who might prefer candidates with certifications, but do not require them. Still others do not pay attention to certifications at all. Since you have no idea what the company or reviewer believes about certifications, you should always list them if you have them.