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Technical Support Representative Resume

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Rosemaria Téa December 13, 2020 Resume

A Simple Resume Format and Resume Template Work Best – A lot of the initial resume review process may be done using software tools as discussed above. This software typically scans a resume for specific sections of information, such as profile or summary, work experience, education, training, etc. If the software can’t identify where information is in your resume, it is likely that the information you worked so hard to put in your resume will just be skipped over. Rarely will you get a second chance from an in-person reviewer. So keep your resume format simple to avoid having any issues with software tools used by potential employers.

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As I mentioned earlier, do not assume that a resume reviewer will be familiar with various terms and concepts that could substitute for the ones in the position announcement. That may or may not be true. Best advice is to use the potential employer’s terminology from the job posting since that is most likely what reviewers will be looking for. Again, do not assume that the initial reviewers are familiar with the technology involved with the position. They may not be. Be very clear that you meet all of their requirements by ensuring that your technical skills summary, experience summary, and experience details all generously use the correct keywords for the position you are seeking.

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Nearly all initial resume screenings are done using a checklist of items that must appear in order to advance to the next level, regardless of whether it is screened by computer or staff. If you don’t have the correct ratio of keywords on your resume for the position, you don’t make the cut. So why do so many experienced candidates for computer programmer jobs not make sure that the correct keywords are on their resume for each individual position for which they apply? It’s usually a combination of attention to detail and desire to respond quickly.

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Use Key Words – Computer programmers understand logic and algorithms. Use this to your advantage by applying this approach to your resume. The prescreening process is very methodical. In many cases, these screens are done using logic in software applications especially if you apply online. Additional screenings may be completed by human resources or other non-technical personnel who do not always understand the technologies required for the position for which you are applying but are merely using a checklist for resume screening. Hopefully you are beginning to see why it is so important to use key words on your resume. Let me clarify that, it is so important to use the RIGHT key words on your resume.

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You must make it easy for a resume reviewer to find your experience with specific skills on your resume. To do this, always include a Technical Skills section. You can take several approaches for your technical skills summary. The most common is to show a bulleted list, a short table, or even a short paragraph listing your technology skill set. Some list skills on their resume organized by technical area, such as database, programming languages, networking tools, etc. Keep the list of skills brief and high level as an overview of your skills. You don’t typically need to specify versions in the skill listing. Remember, the primary purpose of the technical skills list is to make your skills easy to find. You give the resume reviewer a way to quickly see an overview of skills listed on your computer programmer resume, such as programming languages, databases, testing tools, etc.

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Next step, create a bulleted list of accomplishments in each position using the C-A-R method. For each bullet, follow the C-A-R formula: indicate a Challenge you faced, followed by the Action you took, and identify the Results of those actions. You must ensure that the achievements you include are relevant and significant so that a reviewer won’t read it and say ”who cares.” This is so important. Those who write resumes for a living are very skilled at wording these achievements to sound very impressive and make them relevant.

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