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Lead Customer Service Representative Resume Samples Qwikresume Job Description Pdf

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Nicola Léonore January 15, 2021 Resume

Learn How Job Search Technology Works and Use it to Your Advantage – Technology is now in use at most medium and larger employers to help manage job applicants. This technology is much more accessible to a wider range of employers since prices have come down over the past few years. Why is this important to you? Because most of these software applications are used to quickly remove up to 75% of applicants from the review pool, which saves human resources staff a lot of time and work.

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Write About Your Results, Not Responsibilities – Don’t let your resume make the mistake of focusing on your previous jobs’ responsibilities. Your resume should focus on the computer programming work that you did and what you achieved. As a hint, avoid using the word responsibility or responsibilities on your resume so you don’t fall into this trap.

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Let me share with you a tip related to your technical skills summary based on my review of resumes over the years. After I check the list of skills, my next step is to look further in the resume to identify the specific jobs where that skill was used and determine how much experience a candidate has with the skill. The point is that listing the skill is simply not enough. Truthfully, I’ve found that most candidates never mention the technical skill anywhere else other than in the skill listing. In these cases, I will assume they really don’t have experience with that skill and are just listing it to catch my eye. Therefore, follow through and ensure that the skills you list are also spelled out in your job experience write-ups. Never assume that a resume reviewer will know that you did x, y, or z. More often than not, they do not make those assumptions or they could even be non-technical staff who are just following a checklist to screen the resumes. So, remember, that if an employer lists a technical skill on the IT job posting or ad, make sure it is on your resume in both your technical skills list and experience write-up.

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Another important decision that has to be made about the development of a resume is the format it should follow and the most common approach is use of a chronological style. This approach lists each job in chronological or date order and the most current job is listed at the top of the page. The inherent problem with this type of resume is that the focus is placed on what the candidate is doing now without drawing attention to the skills that have been acquired throughout their entire career.

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You also want to provide a short listing of relevant technology training courses you have taken. Many candidates forget to list these items out. They can help further demonstrate your expertise and exposure to different technologies, especially for a less experienced candidate. I suggest putting Training last on your resume, just below Education. As an added bonus, listing these technology skill trainings helps add more key words to your resume and improve your results on resume screenings.

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What gives a resume impact, with regards to standing out among other resumes submitted? It is a resume that can be easily read, displays skill sets that are immediately identifiable as being related to the advertised position, and highlights important accomplishments and achievements. A chronological resume emphasizes what a person is doing now; whereas, a skill set resume represents what a person can transfer from their entire career to this new role. A resume with impact also lists a professional summary at the beginning, in place of a career objective, and this provides career highlights that are relevant to any position. Finally, a highly effective resume will be well-written and formatted, with meticulous attention given to every minor detail.

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